Privacy Policy for Sugee Verandas

Effective Date: 7^th May, 2026
Last Updated: 7^th May, 2026

Sugee Verandas, together with Sugee and its affiliates, group companies, subsidiaries, associates, representatives, contractors, service providers, and business partners (collectively, “Sugee”, “we”, “us”, or “our”), respects your privacy and is committed to protecting personal information collected through the Sugee Verandas website, landing pages, digital platforms, communication channels, and related services (collectively, the “Website”).

This Privacy Policy explains how we collect, use, store, disclose, process, and protect information obtained from users, visitors, prospects, customers, channel partners, vendors, and other persons interacting with the Website (“you”, “your”, or “user”).

By accessing, browsing, submitting information on, or otherwise using the Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree, please discontinue use of the Website.

1. Scope

This Privacy Policy applies to information collected through:

• the Sugee Verandas Website;
• inquiry, contact, callback, booking interest, registration, brochure download, and lead generation forms;
• email, phone, WhatsApp, SMS, chatbot, social media, and other communication channels linked to the Website;
• cookies and similar tracking technologies;
• any offline interactions that arise from or are connected with your use of the Website.

This Privacy Policy does not apply to third-party websites, platforms, or services merely linked from our Website. We are not responsible for the privacy practices, content, terms, or policies of such third parties.

2. Information We Collect

We may collect, receive, generate, observe, infer, store, and process the following categories of information:

1. Information You Provide Directly

This may include:

• your name;
• phone number;
• email address;
• city, state, and country;
• property preferences and buying interests;
• budget, unit preferences, and project-related requirements;
• communication preferences;
• any details submitted in inquiry forms, contact forms, surveys, chat, or other correspondence;
• any documents or information voluntarily provided by you.

1. Information Collected Automatically

When you visit or interact with the Website, we may automatically collect:

• IP address;
• browser type and version;
• operating system;
• device type and identifiers;
• referral URLs;
• pages viewed;
• clicks, scrolls, time spent, and navigation behavior;
• approximate location data;
• ad interaction data;
• cookie identifiers and similar tracking information.

1. Information from Third Parties

We may receive information about you from:

• advertising and marketing platforms;
• lead generation partners;
• analytics providers;
• social media platforms;
• channel partners and brokers;
• affiliates and group entities;
• publicly available sources;
• service providers and business partners.

1. Sensitive or Additional Information

Please do not submit sensitive personal information unless specifically requested by us and necessary for a legitimate business purpose. Where such data is provided, you consent to our processing of the same in accordance with applicable law and this Privacy Policy.

3. How We Use Your Information

We may use your information for any legitimate business, commercial, operational, compliance, marketing, security, customer service, project-related, research, or legal purpose, including to:

• respond to your inquiries and requests;
• contact you by phone, email, SMS, WhatsApp, or other communication methods;
• provide brochures, offers, project details, pricing indications, event invites, updates, and promotional materials;
• assess your interest in Sugee Verandas or any other Sugee project, offering, or service;
• improve user experience, website performance, and customer engagement;
• personalize website content, ads, and communications;
• generate leads and maintain prospect databases;
• monitor and analyze website traffic, trends, and user behavior;
• conduct internal reviews, analytics, business intelligence, profiling, and market research;
• protect our legal rights and business interests;
• prevent fraud, abuse, misuse, unauthorized access, and other harmful activity;
• comply with legal, regulatory, audit, reporting, and record-keeping requirements;
• support a corporate transaction, merger, restructuring, acquisition, financing, or sale of assets;
• enforce our Terms of Use and other legal rights;
• contact you regarding current or future projects, developments, products, or services of Sugee, whether or not directly related to your original inquiry.

To the extent permitted by law, we may combine information collected through the Website with information obtained from other sources.

4. Legal Basis and Consent

By using the Website or submitting your information, you expressly consent to the collection, use, storage, processing, transfer, and disclosure of your information as described in this Privacy Policy.

Where required by law, we rely on one or more lawful grounds, including:

• your consent;
• performance of a contract or pre-contractual steps;
• our legitimate business interests;
• compliance with legal obligations;
• establishment, exercise, or defence of legal claims.

You acknowledge that our legitimate interests may include marketing, lead management, fraud prevention, analytics, internal administration, improvement of services, and protection of our business and reputation.

5. Communications and Marketing

By submitting your information on the Website, you authorize Sugee and its representatives to contact you via:

• call;
• SMS;
• WhatsApp;
• email;
• push notifications;
• other electronic or physical communication methods.

Such communications may relate to:

• Sugee Verandas;
• other Sugee projects, offerings, services, and developments;
• promotional and marketing campaigns;
• invitations, launches, events, and updates;
• follow-ups and customer support.

You understand and agree that such communication may be made even if you are registered on any “Do Not Disturb” or similar preference list, to the extent permitted under applicable law or based on your consent/express request.

You may opt out of promotional communications by following the unsubscribe instructions or contacting us, but we may still send you service-related, transactional, legal, administrative, or important notices.

6. Cookies and Tracking Technologies

We may use cookies, pixels, SDKs, tags, scripts, session replay tools, analytics tools, and similar technologies to:

• recognize returning users;
• remember preferences;
• improve functionality and performance;
• understand user behavior;
• analyze trends and traffic;
• measure campaign effectiveness;
• serve targeted or remarketed advertisements;
• secure the Website and detect suspicious activity.

By continuing to use the Website, you consent to our use of such technologies, subject to browser settings and applicable law. Disabling cookies may affect functionality, performance, or availability of certain Website features.

7. Sharing and Disclosure of Information

We may disclose, share, transfer, or make available your information to any of the following, as we deem necessary or appropriate:

• Sugee group companies, affiliates, subsidiaries, and associates;
• project owners, developers, and related entities;
• service providers, vendors, consultants, and contractors;
• marketing, CRM, communication, analytics, hosting, cloud, IT, and support providers;
• call centers, advertising agencies, media buyers, and lead management partners;
• channel partners, brokers, and sales representatives;
• legal, financial, insurance, compliance, and professional advisors;
• regulatory, governmental, judicial, law enforcement, or statutory authorities;
• actual or potential buyers, investors, lenders, or transaction counterparties;
• other third parties where required for business operations, enforcement, legal compliance, or protection of our rights.

We may also disclose information:

• to comply with legal obligations or lawful requests;
• to investigate, prevent, or act against unlawful or harmful conduct;
• to protect the safety, rights, property, or security of Sugee, users, or third parties;
• in connection with a merger, acquisition, restructuring, insolvency, financing, due diligence exercise, or transfer of business/assets.

To the fullest extent permitted by law, you consent to such disclosures.

8. Data Retention

We may retain your information for as long as we consider necessary for business, legal, regulatory, evidentiary, operational, analytics, dispute-resolution, enforcement, archival, or compliance purposes.

This means we may retain information even after:

• your inquiry is closed;
• you cease using the Website;
• you withdraw consent where retention is otherwise permitted or required;
• the relevant project, transaction, or campaign has concluded.

We reserve the right to retain anonymized, aggregated, derived, backup, archival, and system-level information indefinitely to the extent permitted by law.

9. Data Security

We implement reasonable technical, organizational, contractual, and administrative safeguards intended to protect information under our control. However:

• no method of transmission over the internet is completely secure;
• no storage system can be guaranteed to be fully secure;
• we do not warrant or guarantee absolute security.

Accordingly, your use of the Website and submission of information is at your own risk. To the maximum extent permitted by law, Sugee shall not be liable for unauthorized access, loss, misuse, alteration, disclosure, or destruction of data arising from events beyond our reasonable control, including cyberattacks, system failures, force majeure events, or third-party misconduct.

10. International and Internal Transfers

Your information may be processed, stored, backed up, accessed, or transferred within India and/or in other jurisdictions where we, our affiliates, or our service providers operate.

By using the Website and providing information, you consent to such cross-border and internal transfers, even where data protection laws in such jurisdictions may differ from those in your place of residence.

11. Accuracy of Information

You represent and warrant that any information you submit is true, accurate, complete, lawful, and not misleading. You are responsible for updating any information that changes.

We are not responsible for any consequences arising from inaccurate, incomplete, outdated, or false information provided by you.

12. Your Rights

Subject to applicable law, you may have certain rights regarding your personal information, such as the right to request access, correction, updating, withdrawal of consent, or deletion.

However, such rights:

• are not absolute;
• may be limited by law, legitimate business needs, technical feasibility, security requirements, ongoing transactions, or record-retention obligations;
• may be subject to verification of identity and other conditions.

We reserve the right to reject, limit, defer, or charge for the processing of any request to the extent permitted by law.

To exercise any applicable rights, please contact us using the contact details below.

13. Third-Party Platforms and Integrations

The Website may contain links to, plugins for, or integrations with third-party websites, maps, social media channels, chat services, CRMs, analytics tools, ad networks, or payment/service providers.

We do not control and are not responsible for the privacy, security, or content practices of such third parties. Your interactions with third-party services are governed by their own policies and terms.

14. Children’s Privacy

The Website is intended for adults and persons competent to enter into legally binding arrangements. We do not knowingly collect personal information from children without appropriate authorization where required by law.

If we become aware that information has been submitted in violation of applicable law, we may delete or restrict such data at our discretion.

15. Real Estate Information Disclaimer

Any information, illustrations, amenities, specifications, pricing indications, layouts, timelines, plans, approvals, availability status, offers, or project-related content displayed on the Website is for general informational and promotional purposes only and may be changed, revised, updated, withdrawn, or discontinued without prior notice.

Submission of information on the Website does not create any obligation on Sugee to provide any product, allotment, offer, reservation, or service, nor does it create any contractual relationship unless separately documented in writing.

16. Policy Updates

We reserve the right to modify, amend, update, or replace this Privacy Policy at any time, with or without prior notice, by posting the revised version on the Website.

Your continued use of the Website after such changes constitutes your acceptance of the updated Privacy Policy. You are encouraged to review this page periodically.

17. Limitation of Liability

To the fullest extent permitted by law, Sugee disclaims all liability arising out of or in connection with:

• your use of or inability to use the Website;
• any data breach, interception, loss, or unauthorized access not caused by our wilful misconduct where such disclaimer is permitted;
• acts or omissions of third parties;
• inaccuracies or omissions in user-submitted or third-party data;
• delays, interruptions, or technical failures;
• reliance placed by you on any Website content or communication.

Nothing in this Privacy Policy shall be construed to limit any protections, defenses, exemptions, or rights available to Sugee under applicable law.

18. Contact Us

For privacy-related questions, concerns, or requests, you may contact:

Sugee / Sugee Verandas
Purnasya Realty
Samruddhi House, 66, near Indian Gymkhana, Matunga East, Mumbai, Maharashtra 400019
legal@purnasya.com